PRIVACY POLICY
The Full Life Australia ("we", "us", or "our") is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from our online store.
1.What Personal Information We Collect
We may collect the following types of personal information:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment details (processed securely via Stripe)
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IP address, browser type, and browsing behaviour
2.How We Collect Personal Information
We collect information when you:
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Place an order through our website
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Subscribe to receive marketing emails
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Contact us directly
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Use or browse our website (via cookies and analytics tools)
3.Why We Collect Your Information
We collect your information to:
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Process and deliver your orders
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Communicate with you regarding your purchase
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Send you promotional emails (if you’ve opted in)
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Improve our website and services
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Comply with our legal obligations
4.Disclosure of Personal Information
We may share your information with:
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Stripe, our payment processor
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Wix, our website host and e-commerce platform
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Courier and delivery services
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Government authorities if required by law
We do not sell your personal information to any third parties.
5.Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. However, no data transmission over the internet is completely secure.
6.Access and Correction
You have the right to:
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Access the personal information we hold about you
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Request corrections to any inaccurate or outdated data
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Please contact us via Thefulllifeaustralia@gmail.com to request access or changes.
7.Cookies and Analytics
We use cookies and similar tracking technologies (including Google Analytics) to:
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Understand how you interact with our website
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Improve user experience and performance
You can manage your cookie preferences through your browser settings.
8.Overseas Disclosure
Some of your personal information may be stored or processed by third-party services located outside Australia. We take reasonable steps to ensure those services adhere to privacy standards similar to those required under Australian law.
9.Marketing Communications
When you opt in at checkout, you consent to receive promotional emails from us. You can unsubscribe anytime by clicking the link in any email or by contacting us.
10.Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.
11.Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us:
The Full Life Australia